QQI Workplace Statutory Policies

Workplace Policies and Procedures

Interpret legislation and legal principles relevant to an occupational sector.

The purpose of this QQI Level 5 Workplace Statutory Policies and Procedures award is to equip the learner with the knowledge, skill and competence to interpret legislation and legal principles relevant to an occupational sector and to apply procedures to ensure their implementation in the workplace.

Learners attending this programme must meet RPL criteria. Your entry to this course is not guaranteed until The Cpl Institute training team can confirm your RPL eligibility.

If you are unsure of your eligibility contact us on 01 895 5755.

Click on the links below for information on RPL & Exemptions

On course completion learner will be able to:

  1. Explain the meaning of common general legal terms, the hierarchy, jurisdiction and function of the courts, the role and functions of personnel within the Irish legal system, the sources of Irish law and their relevance in her/his vocational area
  2. Examine the proceedings in a court case to include, a court visit, media reports, Irish Law Reports and the main categories of remedies available in civil actions
  3. Summarise the role, functions and structure of a specific organisation to include its legislative framework, the role of regulatory agencies or bodies and provisions of relevant sectoral or occupational legislation
  4. Explain the main provisions of employment law, to include the role and functions of the main agencies involved in industrial relations disputes and the concept of vicarious liability of employers
  5. Analyse the main legislative provisions relevant to a specific occupational sector
  6. Apply the main provisions of the safety health and welfare legislation to ensure a high level of safety for staff and clients in the workplace environment
  7. Interpret the principles of legislation and policies and procedures that impact on a specific occupational sector to include equal opportunity, customer care, natural law, data protection and freedom of information.
  8. Identify differences between a contract for services and a contract of service
  9. Develop a quality service, to include techniques used for measuring quality service, the purpose of a customer charter, the importance of good presentation in relation to communications with customers and the relative advantages and disadvantages of communication systems
  10. Process appropriate records to include carrying out a hazard identification and risk assessment in the workplace
  11. Work effectively with appropriate responses in line with policy and procedures, in a crisis or conflict situation

All learning outcomes must be assessed:

  • Examination – Theory 40% – An examination provides a means of assessing a learner’s ability to recall and apply knowledge, skills and understanding within a set period of time and under clearly specified conditions. A theory-based examination assesses the ability to recall, apply and understand specific theory and knowledge.
  • Assignment 40% – An assignment is an exercise carried out in response to a brief with specific guidelines as to what should be included. An assignment is usually of short duration and may be carried out over a specified period of time. The assessor will devise two assignments worth 20% each.
  • Learner Record 20% – A learner record is the learner’s self-reported and self-reflective record in which he/she describes specific learning experiences, activities, responses and skills acquired. An examination provides a means of assessing a learner’s ability to recall and apply knowledge, skills and understanding within a set period of time and under clearly specified conditions. A theory-based examination assesses the ability to recall, apply and understand specific theory and knowledge

Grading:

  • Pass 50% – 64%
  • Merit 65% – 79%
  • Distinction 80% – 100%

Transfer

Successful completion of this component award enables the learner to transfer to programmes leading to other certificates where this component is a mandatory or an elective requirement.

Certification:

QQI Level 5 Workplace Statutory Policies and Procedures Certificate