QQI Managing People

Managing People is an inherently complex and difficult job. Let us help and add to your existing knowledge and skills as a manager with our QQI Level 6 Managing People course.

Delivered online through ZOOM, our 3-day Quality an Qualifications Ireland (QQI) Managing People course provides learners with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.

Completing our QQI Managing People course can provide numerous benefits to a manager. These benefits include contributing to their professional development and enhancing their effectiveness in leading teams. The course also provides a platform for managers to interact with peers from different industries, sharing experiences and insights that can broaden their perspectives.


Upcoming Courses

  • ZOOM
    August 28th, 29th & 30th
    • €550.00 excl.
  • ZOOM
    November 20th, 21st & 22nd
    • €550.00 excl.

Discounts are available for group bookings for in-house/on-site training. Contact us for more info.

Courses Objectives:

On course completion, learners will be able to:

  • Evaluate the professional role and function of leadership in the context of a management role to include the importance of maintaining professionalism, supervisory management styles and reflective practice using a self-evaluation audit
  • Appraise the impact of different styles of leadership, motivational theory and its impact on staff and the importance of good working relationships at all levels in the organisation
  • Research the main provisions of Legislation, such as Employment Legislation, Health Acts and European Union Directives
  • Examine the impact that culture, attitudes and values have on work practice such as, diversity issues, client confidentiality policies, patient charter and rights
  • Support the diversity of the social, cultural and linguistic backgrounds of internal and external stakeholders
  • Manage underperformance and deviation from agreed standards in a manner that achieves an agreed positive outcome
  • Perform effectively and fairly as a team member in a supervisory management role, recognising the importance of being a positive role model
  • Utilise networks and agencies in a proactive way to achieve tasks and solve problems within a multi-disciplinary framework
  • Address skills and motivation deficits amongst staff through strategies such as, skills audits, clear attainable goal setting, support for continuous professional development, team building exercises and enhancement of individuals self esteem
  • Organise a partnership approach to engagement with stakeholders such as professionals, networks and agencies that support the supervisory role and with trade union officials to enable the timely and constructive resolution of problems
  • Utilise a range of appropriate communications styles and methods to provide management to staff and staff to management feedback in a culture that promotes engagement
  • Lead through effective delegation and acting as a conduit from staff to the upper management levels.

Course Eligibility:

Participants must be in the workforce over 5 years to qualify for the course and should ideally be working in a supervisory role.

Course Assessment:

  • Project 50%
  • Assignment 20%
  • Learner Record 30% (A learner record is the learner’s self-reported and self-reflective record in which he/she describes specific learning experiences, activities, responses and skills acquired)


Managing People Certificate 6N3945 – Level 6 on the National Framework of Qualifications (NFQ).

This component has a credit value of 15. Successful completion of this course enables the learner to transfer to programmes leading to other certificates where this component is a mandatory or an elective requirement.

Managing People Certificate Grading:

  • Pass 50% – 64%
  • Merit 65% – 79%
  • Distinction 80% – 100%

What are the National Framework of Qualifications?

The National Framework of Qualifications describes what learners need to know, understand and be able to do, to achieve a qualification. It lists the main qualifications awarded at each level and pathways from one NFQ level to the next.

It allows you to compare qualifications to help with your choice of programme or course, knowing that it will be recognised at home and abroad.

All qualifications included on the NFQ are listed in the Irish Register of Qualifications. If your qualification was obtained outside Ireland, NARIC Ireland, the National Academic Recognition Information Centre will help you find out how your qualification is understood in Ireland.

Add to your personal skill set and add more value to your organisation by completing a QQI Level 6 Managing People course with The Cpl Institute.