Online Communication Skills

Communication Skills

Communicating is one of the greatest skills we can develop. By the words we speak (and those we don’t), our tone and our body language- it’s possible to successfully convey a point, create social change, close a sale or develop a meaningful relationship.

Online Communication Skills


Our Communication Skills courses describes the benefits of effective communication for individuals, teams and organisations. The course provides tips and techniques for verbal and nonverbal communication in order to improve productivity, reduce stress and build more meaningful relationships.

Communication skills involve listening, speaking, observing and empathising. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications like email and social media.

Course Objectives

  • Speaking and listening skills in verbal communication.
  • Written communication skills.
  • Nonverbal communication skills.


The test your knowledge topic contains a number of multiple-choice questions which form a short assessment. A pass mark of 70% is required to successfully complete the course.

On successful completion of this programme, learners will gain a certificate of completion in Communication Skills.

Device to use for completion:

Use a Laptop or Desktop computer to complete this online course. Smartphones are not recommended to use to complete this training as brands and phone specifications are different from one smartphone to the next and can cause login issues or compatibility issues.

Please note the following when purchasing the course:

  • The Online Communications Skills course will take approximately 70 minutes to complete
  • The course must be completed in order to obtain the certificate of completion

To purchase this online course simply book and pay online, when this has been completed you will receive an email with access to a link to login and launch the course.

Enrolments are created manually so if you purchase the course during out of office hours you may not have access until the next working day.