QQI Communications

Communications

Learn the skills to communicate verbally and non-verbally in everyday tasks.

The purpose of this 4-day QQI Level 5 Communications award is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and nonverbally in standard everyday tasks and in work-related tasks, operating independently while under general direction. The course is accredited by QQI – Quality and Qualifications Ireland.
Upcoming course locations and dates can be found at this link.

QQI Communications

On course completion learners will be able to:

  1. Analyse a range of current issues in communications and information technology
  2. Summarise in practical terms the elements of legislation that must be observed in a personal and/or work context, to include health, safety and welfare at work and communications-related legislation
  3. Use appropriate non-verbal and visual communication in personal- and work-related settings, to include one-to-one, in a group/team, and in formal and informal interaction
  4. Demonstrate verbal skills appropriate to working under general direction, to include making a case and presenting a point of view in group discussion, formal meetings, interviews
  5. Demonstrate listening skills appropriate to working under general direction, to include making eye contact, receiving and interpreting information, control of personal response
  6. Use reading techniques appropriate to a task, to include skimming, obtaining an overview, identifying key points, critical evaluation, in depth analysis
  7. Critique information from a range of complex written material, to include technical/vocational, personal, literary, and written and visual media texts
  8. Research a relevant vocational topic, to include use of primary and secondary sources, acknowledgement of sources, use of enquiry techniques and methods to establish validity and reliability
  9. Use drafting, proofreading and editing skills to write a range of documents that follow the conventions of language usage (spelling, punctuation, syntax), to include creative writing, business proposals, correspondence, reports, memoranda, minutes, applications
  10. Demonstrate communications styles and techniques relevant to different situations in work and leisure, to include one-to-one and group contexts in conversation, interview, oral presentation, question and answer session and for the purposes of persuading, advocacy and informing
  11. Choose the appropriate communications technology to give and receive requests, instructions, suggestions, discussion and feedback in both work and leisure, to include a rationale for choosing one technology over another in different contexts and for different messages.

Learners attending these programmes must meet RPL (Recognition of Prior Learning) criteria. Your entry onto these courses is not guaranteed until The Cpl Institute training team can confirm your RPL eligibility.

All learning outcomes must be assessed:

  • Portfolio / Collection of Work 50% – A portfolio or collection of work is a collection and/or selection of pieces of work produced by the learner over a period of time that demonstrates achievement of a range of learning outcomes. The collection may be self-generated or may be generated in response to a particular brief or tasks/activities devised by the assessor.
  • Skills Demonstration 50% – A skills demonstration is used to assess a wide range of practical based learning outcomes including practical skills and knowledge. A skills demonstration will require the learner to complete a task or series of tasks that demonstrate a range of skills.

Grading:

  • Pass 50% – 64%
  • Merit 65% – 79%
  • Distinction 80% – 100%

Click on the below for information on RPL, Exemptions & PEL

Transfer

Successful completion of this component award enables the learner to transfer to programmes leading to other certificates where this component is a mandatory or an elective requirement.

Certification:

QQI Level 5 Communications Certificate