PMAV Training
Upcoming Courses
No public courses scheduled. Contact us to book an in-house course.
Our 1-day PMAV course focuses on early intervention techniques and non- physical methods for preventing or managing disruptive and aggressive behaviour. The course offers several benefits, particularly for individuals working in environments where they may encounter challenging behaviours.
The aim of this course is to provide participants with the knowledge, confidence and skill to recognise the early indicators that precede aggressive behaviour and the ability to assess and de-escalate a situation before it becomes violent. The course will also cover the principles of personal safety techniques to avoid injury if an incident becomes physical.
Certification:
Prevention and Management of Aggression and Violence (PMAV) Certificate – The Cpl Institute. Certification is valid for 2 years.
Course Content:
- Theory of aggression and violence in the workplace
- Ethical & Legal requirements associated with aggression and violence
- Strategies to avoid occurrences of aggression and violence
- Recognition, assessment and management of escalating situations.
- Assault cycle
- Case studies relating to the identification of triggers and the assault cycle
- Verbal and non-verbal de-escalation skills
- Physical and psychological risks involved in physical interventions
- Safe practice in lone working and working alone
- Personal safety in providing physical care
- Risks associated with the use of physical interventions
Practical Session:
Demonstration and practical session which includes:
- Defence from kicks, punches and slaps
- Breakaways from Wrist/Arm Release, Two Hand Wrist Release, Release from Clothing Hold (Push/Pull), Clothing Release from hold from behind, Release from Hair Hold, Breakaway from hold to shoulders or neck, Body hold, Biting, Breakaway from Hair Hold & Ligature.
Course Benefits:
1. Improved Safety for Staff and Clients
- Provides techniques to de-escalate potentially aggressive situations, reducing the risk of harm.
- Teaches strategies to recognise early signs of aggression, allowing for pre-emptive action.
2. Enhanced Communication Skills
- Develops effective communication techniques to calm individuals who may be agitated or upset.
- Encourages empathy and understanding, fostering a more supportive environment.
3. Legal and Ethical Awareness
- Ensures compliance with workplace policies and legal frameworks surrounding the management of aggression.
- Reinforces the importance of using only appropriate and proportional interventions.
4. Increased Confidence
- Boosts confidence in handling difficult situations, which can reduce anxiety and improve decision-making under pressure.
5. Team Cohesion and Consistency
- Promotes a unified approach to managing aggression within teams, ensuring consistency in responses.
- Reduces misunderstandings or conflicting actions among staff during incidents.
6. Risk Reduction
- Helps to minimise physical and psychological harm to staff, clients, and others.
- Lowers the likelihood of incidents escalating into more severe conflicts.
7. Professional Development
- Enhances your skill set, making you more versatile and valuable in your role.
- Demonstrates a commitment to maintaining a safe and supportive workplace.
8. Improved Workplace Culture
- Fosters a positive, respectful environment by equipping staff with tools to handle conflicts constructively.
- Encourages the use of preventative measures over reactive ones.
9. Applicable Across Sectors
- Beneficial in various industries, including healthcare, education, social work, security, and customer service.
10. Reduced Workplace Stress
- Decreases the emotional toll of dealing with aggression by providing clear, structured approaches to managing such situations.
Course Assessment:
Participants are required to complete a short written assessment and complete practical defence and breakaway demonstrations.
Add to your personal skill set and add more value to your company by completing a PMAV course with The Cpl Institute.