QQI People Management

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Our 4-day People Management Certificate programme provides learners with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.


People Management Certificate – Level 6 on the National Framework of Qualifications (NFQ)


On course completion, learners will be able to:

  • Evaluate the professional role and function of leadership in the context of management
  • Recognise the importance of being a positive role model
  • Appraise the impact of different styles of leadership, motivational theory and its impact on staff
  • Examine the impact that culture, attitudes and values have on work practice such as, diversity issues, client confidentiality policies, patient charter and rights
  • Manage under performance and deviation from agreed standards in a manner that achieves an agreed positive outcome
  • Utilise a range of appropriate communications styles and methods in managing staff
  • Support the diversity of the social, cultural and linguistic backgrounds
  • Lead through effective delegation and acting as a conduit from staff to the upper management levels


Participants must be in the workforce over 5 years to qualify for the course

Course Assessment:

  • Project 50%
  • Assignment 20%
  • Learner Record 30% (A learner record is the learner’s self-reported and self-reflective record in which he/she describes specific learning experiences, activities, responses and skills acquired)

People Management Certificate Grading:

  • Pass 50% – 64%
  • Merit 65% – 79%
  • Distinction 80% – 100%

Add to your personal skill set and add more value to your company by completing a People Management Certificate with The Cpl Institute.